About shipping and delivery

Immediate delivery product

Delivery company: Japan Post (Click Post), Sagawa Express
Shipping days: 3 to 5 business days from order Shipping fee: 490 yen (excluding Hokkaido, Okinawa, and remote islands)
Shipping location: Japan warehouse

Customers who purchase items over 10,000 yen in one order will receive free shipping.

Forwarding to an address different from the registered address may incur additional charges depending on the region.
We do not ship overseas.

 

Ordered product

Delivery company: Japan Post (Click Post), Sagawa Express
Delivery days: Approximately 14-30 days from order Shipping fee: Uniform nationwide shipping fee of 490 yen (excluding Hokkaido, Okinawa, and remote islands)
Shipping location: overseas warehouse

Customers who purchase items over 10,000 yen in one order will receive free shipping.

It takes about 14-30 days from the time you place your order until it is delivered to you.
Please understand this before placing your order with plenty of time to spare.
* Depending on the stock situation, we may not be able to secure the product. Please note.
If we are unable to deliver the product, we will contact you at the email address you registered with us and issue a refund.

 

Cancellation

Please note that we cannot basically accept returns or cancellations for customer's convenience after placing an order.

 

About return/exchange conditions

Only in cases where initial defective products or damage can be seen, we will exchange them for new products if you contact us within 3 days after the product arrives.
In addition, we will bear the return shipping fee due to initial defects and damage.

*There may be some errors in the listed sizes.
*Overseas products have looser product standards than Japanese products, and the sewing and making may be rough.
* Depending on the monitor or display environment you are viewing, the actual product may look different in color, texture, etc.